Harris Valuation Solutions: Using technology to improve your customer experience
Here at Harris Valuation Solutions we strive to be on the forefront of appraisal technology. From smart phones and tablets to laser measuring and GPS devices, we are always looking to find better, faster methods for appraising. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at 8182571211 for appraisal orders in Riverside County!
If you ask an appraiser, most will agree that much has changed with nearly every aspect of the appraisal business. We offer the highest quality appraisals and cutting corners has never been an option for us — the logical place to save time is in our daily workflow. We strive to be the very best and we've found that using the very latest in new technology allows us to bring you more accurate reports, quicker turnaround times, and the very best in customer service.
Hire an appraiser that takes advantage of the latest technologyContact Harris Valuation Solutions
Quick online ordering
Years ago, a lot of our orders came in via fax and were confirmed with phone calls once we got back into the office. In this scenario, it might of taken far too long to hear back to see if the order could be taken. Things are quite a bit different different now. These days, when orders are entered on the website, we receive a digital notification. We often log into our site from the field and send back an email confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
Harris Valuation Solutions understands that real estate is all about speed. The less waiting between communications and the faster we can get things done directly effects your bottom-line. This website definitely reduces cycle time for us and our clients by enhancing our communications.
Multiple report delivery methods
At the least, you can expect us to deliver your final report electronically as a PDF. Many clients prefer email because they're accustomed to receiving attachments like PDFs in their inbox. It's much faster than when everything was on paper. But,we've even been able to improve report delivery with this website.
Everyone knows how frustrating it is to lose a file. Or have you ever had an attachment blocked because it was too big? We have the technology to overcome those problems, too. When we deliver an appraisal through our website, the client is emailed a link to retrieve the PDF. At that point, it doesn't matter if all the extra photos and maps in the report result in too big an attachment. Best of all, the file is hosted on our site for 90 days. So if anything happens to the file, you can log back into our site and retrieve it without having to wait on us to send it again.
Tech-savvy data gathering
One of the most time consuming parts of an appraisal is gathering the data.. We spend quite a bit of time obtaining both specific information about the subject property and general data about the local market and developing trends. Once again, technology has stepped in to help Harris Valuation Solutions.
We've learned that taking notes regularly, using pencil and paper, generally takes longer since we have to enter everything back in at the office. Don't be surprised to see us with a tablet or collecting data using a program for our phone that allows us to sketch a floorplan right on the spot. And instead of using an outdated tape measure, more and more appraisers are adopting laser measuring devices that are quicker, more accurate, and can get into places that a normal tape measure can't.
We combine all of these different technologies to ensure the final report is complete and accurate, requiring fewer call-backs and revisions. Our goal is to save you time and money.
Digital work file technology
It would be much easier if appraisers could complete an assignment, give it to the client, and never be concerned with seeing that report again. However, appraisals are created to show the condition of a property on the inspection date. Therefore, appraisers must retain their reports for 5 years in case any disputes or other matters arise regarding the property.
To sum it all up, Harris Valuation Solutions leverages our investment in to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation, and calculations - along with an electronic copy of the appraisal, we skip the paper hard copies and only need our computer to recall precisely what that report was about.
We wanted to give you a bit of insight into how we use technology daily. Employing the right software, gadgets, and a high level of customer service allows the appraiser to deliver reports more efficiently, with a higher level of accuracy. The goal is to lower costs, and ultimately save you, our cilent, time and money.